Warranty and return of goods

Return and exchange of goods

According to the Law of Ukraine "On Protection of Consumer Rights", the buyer can return the purchase within 14 days. If it is necessary to do this:

1.      Call us and state the reason for the return.

2.      Specify how it will be convenient for you to return/exchange the purchased item.

3.      Discuss with the manager the priority method of refund.

     We will accept returns if :

·        The product has not been used, has no mechanical damage, dents, or chips.

·        The product is returned in the package in which it was sent from the store.

·        The factory packaging is intact.

If the product has become defective due to improper installation/operation, such product cannot be returned.

     Payment for delivery upon return takes place :

·        At the expense of the buyer , if the product is returned of proper quality.

·        At the expense of the company both ways , if there was a mistake by an employee of the online store .

* An error by an employee of the online store is considered to be an incomplete assortment of goods/ resort .